Information, requests and complaints



1.   PARKING PER COMMENCED HOUR  

-    for customers who are charged for parking before taking the car or on the way out of a garage   

2.    A WEEKLY PARKING (only ‘Aerodrom’ garage)

-   for customers who are charged for seven day single parking at the garage entrance (there is a possibility of parking for the periods of 14, 21, 28 … days)

3.    SUBSCRIPTION

- for customers who have signed the subscription contract with JKP ‘Parking Servis’

Procedure for making subscription contract

  • You can submit a request for making a subscription contract:

- personally in CUSTOMER SERVICE in Kraljice Marije 7 and Milesevska 51 Street, working hours Mon-Fri 07-21.15h, Sat 07-14.30h.

 

  - on the telephone number 011/3035400

  - by sending an e-mail to  info@parking-servis.co.rs or

  - by filling in a form on JKP ‘Parking Servis’ internet site following the link Parking place lease

  • When considering requests the committee for assigning parking places, which has a meeting once a week, will give advantage to customers whose address is in close proximity to the garage   
  • Upon approval of a request a customer is invited on the phone to come to Subscription office to sign the contract with JKP ‘Parking Servis’ in Kraljice Natalije Street no. 13 tel. no. 361-1515 and 361-1516. When signing the contract the customer has to submit the photocopies of a driving licence and identity card for individuals and for legal entities a photocopy of a driving licence and information about the company (identification number, PIB, company head office, company giro account number).
  • If there are no free parking places for subscription a customer’s request is automatically registered on a waiting list, which is updated every three months. A customer is informed in writing that his request has not been approved.
  • JKP ‘Parking servis’ reserves the right to adjust assigned parking places in accordance with parameter analysis, which affects capacity usage.

Our customers can send their requests, claims and complaints to CUSTOMER SERVICE, Kraljice Marije 7 and Milesevska 51 Street,  on tel. no. 30-35-400 or by sending an e-mail to info@parking-servis.co.rs.